This Privacy Policy describes how RGV Review ("we," "us," or "our"), operated by Kennedy Media Group, collects, uses, shares, and protects personal information when you visit https://rgvreview.com or use our services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide Directly
- Account Information: When you sign in with Google OAuth, we receive your name, email address, profile photo, and Google account ID.
- Business Information: Business name, address, city, phone number, website URL, and Google Business Profile details you provide during onboarding.
- Communications: Messages, support inquiries, and feedback you send to us.
- Payment Information: Billing details processed securely through Stripe. We do not store full card numbers on our servers.
1.2 Information Collected Automatically
- Log Data: IP address, browser type, pages visited, referring URLs, and timestamps.
- Device Information: Hardware model, operating system, and unique device identifiers.
- Analytics Data: Aggregated behavioral data via Google Analytics.
- Cookies: See Section 4 for full details.
1.3 Information From Third Parties
- Google Places API: We collect publicly available business data including name, address, star rating, review count, and customer reviews from Google Business Profiles.
- Google Business Profile API: For claimed listings, we access review data and — with your explicit authorization — the ability to post owner responses on your behalf.
2. How We Use Your Information
- Provide, operate, and improve the RGV Review directory and dashboard
- Calculate and display reputation scores for RGV businesses
- Enable claimed business owners to view full score breakdowns and respond to reviews
- Generate AI-assisted review response suggestions
- Send weekly reputation digest reports to claimed business owners
- Process subscription payments and manage billing
- Detect, prevent, and address fraud and security incidents
- Comply with applicable legal obligations
3. Google API Data Usage
RGV Review uses the Google Places API and Google Business Profile API. Our use of data obtained through these APIs complies with Google's API Services User Data Policy, including the Limited Use requirements.
- We use Google OAuth tokens solely to access your Google Business Profile reviews and post owner responses on your behalf.
- We do not share Google API data with third parties for advertising purposes.
- We do not use Google API data to train AI or machine learning models.
- You may revoke our access at any time via myaccount.google.com/permissions.
4. Cookies & Tracking Technologies
| Category | Purpose | Required? |
|---|---|---|
| Essential | Session management, authentication, security | Always On |
| Analytics | Understand site usage via Google Analytics | Opt-In |
| Preferences | Remember your dashboard settings | Opt-In |
5. Sharing Your Information
We do not sell your personal information. We may share information with:
- Service Providers: AWS (hosting), Google (OAuth, Analytics, Places API), Stripe (payments), under strict confidentiality obligations.
- Business Transfers: If RGV Review is involved in a merger or acquisition, personal information may be transferred with advance notice.
- Legal Requirements: When required by law, court order, or governmental authority.
6. Data Retention
We retain account information for as long as your account is active. Business directory data sourced from Google is refreshed regularly from publicly available sources. When you delete your account, we remove your personal information within 30 days, except where retention is required by law.
7. Your Privacy Rights
7.1 California Residents (CCPA/CPRA)
- Right to know what personal information we collect and how it is used
- Right to delete personal information (with exceptions)
- Right to opt out of the sale of personal information (we do not sell data)
- Right to correct inaccurate personal information
7.2 EEA / UK Residents (GDPR / UK GDPR)
- Right of access, rectification, erasure, and restriction of processing
- Right to data portability and to withdraw consent at any time
- Right to lodge a complaint with a supervisory authority
To exercise any of these rights, contact us at anthony@kennedymedia.com.
8. Data Security
We implement industry-standard security measures including SSL/TLS encryption, AWS security groups, and access controls. No method of transmission over the internet is 100% secure.
9. Third-Party Links & Services
RGV Review displays publicly available data sourced from Google. Review content is created by third-party customers and is not the responsibility of RGV Review. We are not affiliated with Google, Yelp, or Facebook.
10. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by updating the "Last Updated" date above. Continued use of our services after changes constitutes acceptance.
12. Contact Us
RGV Review — operated by Kennedy Media Group
McAllen, Texas, United States
Email: anthony@kennedymedia.com
Phone: (956) 867-8088
Website: https://rgvreview.com